I stayed in a two-bedroom suite with a fairly decent kitchen area. Overall, the room was clean and had a beautiful view of the mountains. It was also quiet. The location was quite convenient, and it was only about a 15-minute walk to the town centre. However, the price was quite high. Considering how much I paid, I didn’t feel that it was worth the money.

We had a very pleasant stay at Jasper Inn & Suites from August 30–31 and really enjoyed our experience. We stayed in a Standard Room with Two Double Beds on the main floor, which was very convenient and comfortable. The room was clean, cozy, and had everything we needed for a relaxing stay in Jasper. We especially appreciated the mini fridge and coffee maker, which were very useful during our stay. The room also included WiFi, a TV, fan, and safe, providing all the basic conveniences we needed. Although the room did not have air conditioning, the fan was helpful for keeping the room comfortable, and we had a pleasant stay. Another advantage was the parking. Free on-site parking is available on a first-come, first-served basis, and there is also street parking available, which was convenient when travelling by car. The location was excellent for exploring Jasper and the surrounding attractions. After a full day of sightseeing, it was nice to return to a comfortable and welcoming place to stay. Overall, we had a very enjoyable stay at Jasper Inn & Suites. The combination of a convenient location, comfortable Standard Room with Two Double Beds on the main floor, useful amenities, and free parking made it a great base for our visit to Jasper. We would happily stay here again and recommend it to other travelers visiting the area.

An absolute nightmare – Worse than zero stars! Our one-night stay at this hotel was a complete disaster. We hardly slept a wink because the beds were incredibly uncomfortable and the air conditioning was entirely broken. To get any air, we had to open the window, which faced a loud parking lot, forcing us to choose between suffocating heat or deafening noise. As bad as the room was, the staff was even worse. They were utterly appalling, dishonest, and completely unhelpful. In the morning, we asked them to book a taxi to the train station. They completely botched the order, took absolutely zero responsibility, and flatly refused to call the taxi company to check on the delay. To top it off, they lied straight to our faces, claiming there was no manager available to talk to. We nearly missed our train because of their gross incompetence and disgusting attitude. Avoid this place at all costs!

Rooms were nice, clean and spacious. Only complaints were that wifi provided had poor service and only reached certain areas of the room (kitchen and not bedroom). There is no air conditioning, the room was uncomfortable overnight even with the fan. There was no airflow through the basement window. Walls are thin and you can hear other rooms very well, unfortunately. Beautiful location, parking was accessible and easy to walk into town. The restaurant on site had the best service overall and made the better impression.

Have stayed here before 2 years ago shortly before the fire so I knew the service could be patchy. This time I twice received emails asking me what would make my stay special. I replied twice saying an early check-in would be appreciated as we were arriving off the via rail train. I had no great expectation that they'd take any notice which was just as well! The rooms are fine which is probably why we stayed again but the buffet breakfast was another experience. The selection was limited and when I saw others getting orange juice, I asked for some to be told its not included in the buffet. Really? Next time we make it to Jasper, we'll try somewhere else.

Rooms are very dated. The loft in the 2 bedroom unit is open so no privacy and you can hear people in the kitchen. We asked for a comforter and they told us they didn’t have any extra ones. Imagine that. They did offer blankets but the blankets were very scratchy. It’s not good value for money. I wouldn’t recommend it.

Very close to Jasper village. We had a room with 2 floors, 1 bedroom on the 1st floor and 3 beds on the 2nd floor. Kitchen included in the room. Rooms are a bit dark, but that's not really a problem. Small balcony with chairs. Only real improvement would be that air-conditioning would be a big plus. It will be warm when you visit in the summer. During our stay, it was a bit warm but opening the windows in the evening helped a lot. We loved outle stay

The hotel is clean, with nice and friendly staff. However, the entire vibe is of a very old fashioned place that hasn't been remodeled for years. But what bothered us the most was the interior design of the bathroom that was either done by a sadistic maniac who wanted the guests to get as many blue bruises as possible, or a complete amateur who had no idea what they were doing. Whenever you try to lean back at the toilet, or move your arms a bit too much in the bathtub, you'll regret it dearly.

Caught by deceptive advertising. We booked 2 bedroom suite with 3 beds in the upstairs bedroom. What they don’t tell you on their website or in the booking confirmation is that it isn’t a bedroom. It’s a mezzanine with no door to separate it from the rest of the unit and it’s open to the living room and kitchen below. So little privacy and no sound privacy for anyone sleeping upstairs who can’t even go to sleep if people are watching TV or just talking downstairs. In addition the one bedroom is tiny. There isn’t even room for a door to open so there’s heavy wooden sliding door on steel rollers that was very difficult to slide and made a terrible noise if you managed it. We had to leave it open all night so no one had any privacy. The whole unit was very small with little space for suitcases and the bathroom was tiny! When we complained we were offered an upgrade to a suite with a king bed in the living room and separate twin bedroom. It was better but had no kitchen which we had wanted and booked. The final unpleasant surprise was the final bill with $125 of taxes added which weren’t specified in the booking quote or confirmation. Wouldn’t recommend this place.

Clean and spacious rooms with ample parking and in a great location - 10/15 min stroll from downtown Jasper. All the staff we encountered were lovely, very helpful and friendly. Particularly Tony and Tanya who covered the front desk and reception. I have read lots of comments about rooms being outdated but they were clean, with great facilities and lots of space, which I would much prefer to a tiny, more modern room. There is also an on site restaurant which served decent, reasonably priced food.