Beautiful stay at Jasper Park Lodge! I brought my mom out for a little getaway, and we both really enjoyed our time here. The rooms were beautiful, and there were plenty of great dining options at the hotel, which was especially convenient being a little outside of town. A special thank you to Erik, who drove us to our room one evening. My mom was really excited about the possibility of seeing an elk, and he went out of his way to spend an extra five minutes driving around to help us spot one. Such a thoughtful gesture that made our stay even more memorable! Thanks again for the wonderful hospitality!

I just had the most amazing visit back to visit the Jasper Park Lodge. Visiting here has been a tradition for our family for years. Returning to the park after the fire certainly held some trepidation for us, and the scenes on the drive and through the town with the devastation from the fire is heartbreaking. Fortunately, upon arriving at the lodge, all was mostly as we remembered it and all appears untouched by the fire. The Main entrance to the lodge is still grand and inviting. Our room was spectacular and certainly renovated since our last visit with very nice new décor, amenities and plenty of space in the room and a nice patio for us to sit on. The Main Lobby now has a defined restaurant space called the Elderwood rather than a walk-through space, but this restaurant was great and was where we had most of our meals. The folks who looked after us were spectacular, friendly and attentive. Thanks to Fraser, April, Celene and Lubica who arranged our meals at the restaurant while we were there. As always, from the restaurant or the patio, the view of the lake is spectacular! While visiting the lodge, in addition to visiting friends in the area, we also had several surprise encounters with friends from Edmonton and even one from Scotland who we were not expecting to see but just a happy co-incidence that we were all in the same place at the same time. Fairmont hotels really is the place to be where you can encounter past friends from all parts of the world. Looking forward to our next visit!

We did the 10am glacier plunge experience with Rachel and had the time of our lives. She looked after us so well and made sure we were comfortable at all times. The sauna / lake plunge experience couldn’t be more relaxing. Rachel guided us on how to breathe to relax in the cold water, and then she ensured the sauna was perfect. Lots of delicious aromas and Rachel went the extra mile to fan us to spread the smells around the sauna. Rachel was very friendly and exceptionally knowledgable. The only downside was that the experience had to end, we would happily spend the rest of time there!

My girlfriend and I had a fantastic stay at the Fairmont Jasper! As an Accor staff member myself, I really appreciated the level of service and attention to detail throughout our stay. Sydney was wonderful at check-in and made us feel very welcome. We also had a great dinner thanks to James, and Lubica was fantastic at breakfast. Everyone we interacted with was friendly, professional and genuinely helpful. It was such a surprise to find a bottle of sparkling wine waiting for us in our room. And some chocolate too! The hotel, facilities and overall experience were excellent. A big thank you to the whole team, we would love to go back!

The property itself is beautiful, and the rooms are spacious, comfortable, and well maintained. The setting is truly stunning and is one of the highlights of staying here. That said, I found the pricing difficult to justify. We paid nearly $7,000 for two rooms for two nights, and before our arrival the reservations team contacted us to offer a three-bedroom ensuite cabin so our family of five could stay together. While we appreciated the offer, the upgrade would have cost an additional $2,000 for just two nights, which felt excessive and unreasonable. Service was also inconsistent. With a property of this size, room service was significantly slower than expected, making the premium price even harder to justify. Overall, this is a beautiful resort with excellent accommodations, but the pricing and value simply didn’t align with the experience we received. I left feeling that the property is charging a substantial premium without delivering a level of service that matches the cost.

Thank you, Jasper Park Lodge, for an amazing stay! We had a wonderful experience from start to finish. The Front Desk team was incredibly welcoming and friendly. A special thank you to Jay at the Front Desk, who went above and beyond to make our family trip truly unforgettable. We also loved the new patio—it’s such a cozy and beautiful place to relax. The pool area was clean and comfortable, and both breakfast and dinner were absolutely amazing. We can’t wait to come back!

You can't count on the weather being perfect, but you CAN always count on the Fairmont Jasper Park Lodge. We had some difficult weather during our time in Jasper, and we were so grateful that we had decided to book at JPL. It made our time in Jasper still so enjoyable, comfortable, and memorable. Our 3-person family stayed in a Bayview Cabin, which appeared to be recently renovated. Just perfectly comfortable with 2 bathrooms, a small dining area, living room space, and bedroom area with 2 queen beds. They even included a yoga mat and a child-size robe in the room. My 10-year old daughter wrote a note to room service about how much she loved staying there, and how she probably wouldn't ever stay in such a nice place ever again in her life (lol -- TRUE). I was a bit disappointed at check-in to discover that our room was a certain walking distance from the main lodge, but it wasn't a big deal AT ALL. Please don't be anxious about it like I was! My only complaint is that there's an upgraded WiFi connection that comes with some of the rooms (the standard WiFi is very slow), and the instructions that they give you at check-in are not at all sufficient. I had to ask reception to connect my phone, and they seemed to acknowledge that this was a common problem with guests. I wouldn't hesitate to recommend JPL to anyone. Spend the money. You pay for a vacation to have happy memories, and JPL guarantees it.

We had a wonderful stay at Fairmont Jasper Park Lodge during our family reunion. The setting is absolutely beautiful, and it was a great place for our family to spend time together. The rooms were very nice, comfortable, and clean, and the grounds were perfect for walking around and enjoying the mountain views. What stood out most was how friendly and welcoming everyone was. A special thank you to Cassidy, who made a big impression on our family. On our first night, she took the time to show us where the pool was and explain some of the activities available around the lodge. The next day, when we went water biking on the lake, she was again incredibly kind and helpful. She even offered family games for us to borrow, which was such a thoughtful touch and led to some fun family time together. Our family enjoyed the lake activities, exploring the property, and spending time together in such a beautiful place. Fairmont Jasper Park Lodge was the perfect home base for our trip, and we would happily stay here again. Thank you to Cassidy and the entire team for helping make our stay so memorable! ?

The JPL is an outstanding place! From the moment we arrived to our checkout we were treated with 5 star service. Our concierge, Zoe, went above and beyond to meet our needs and make us feel at home. The rooms, and beds, were spacious and comfortable. We had multiple dining options on site and all were delicious. And you have to book a Jasper Planetarium experience- it’s amazing!

We just spent the weekend at Fairmont Jasper Park Lodge celebrating my wife Hilary’s 40th, and honestly it brought us right back to our engagement trip here years ago. We experienced the same feeling of being genuinely looked after from the moment we showed up. The place is as beautiful as we remembered, and everyone we’ve dealt with has been kind, friendly and super accommodating. I really want to give a shout-out to Karyna, who ran our Glacial Plunge. She started by taking us into the meditation studio and walking us through what we’d be doing, so we knew exactly what to expect. Then she brought us down to the lakeside, got us into the eucalyptus barrel sauna, and then into the lake for the cold plunge. She let us go back and forth between the two at our own pace, never rushed us once. She made us tea, was flexible with our start and finish times, and just read the group really well. You could tell she actually cared about what she was doing and had a real passion for it. She took the time to connect with us and build a rapport, and that’s the thing that made it special. That’s what five star service actually looks like. It’s people like Karyna who make this place what it is. Thank you to her and the whole JPL team for making Hilary’s 40th something we won’t forget. We’ll be back.