Lovely new buildings, grounds and furnishings but I give the BHL a solid "meh". Nice, but nothing special. Well appointed, but so many instructions to work the TV and the shower and the gas fireplace...Checking in, I asked twice for a King sized bed, and stepping into the little cabin we were crestfallen to see the queen. Anyone whose partner is over 6' tall will understand. We're unlikely to return, but others may enjoy it this property.

We stayed four nights, Tuesday through Friday, in adjoining rooms 23 and 24, paying over CAD $1,000 per night after taxes and dog fees. Unfortunately, our experience was extremely disappointing. Our biggest concern was the indoor air quality. We never lit either fireplace, yet repeatedly experienced strong wood-fire smoke inside our accommodations. On Friday evening, the smoke was particularly excessive, accompanied by burning irritation, congestion, coughing, and difficulty breathing. My 77-year-old mother-in-law was coughing incessantly. All four guests experienced significant respiratory and allergy-like symptoms indoors, including sneezing, congestion, and watery eyes. These symptoms consistently improved when we went outside. Although we cannot determine the source, the experience was concerning enough that I will be filing a formal complaint with Alberta Health Services Environmental Public Health. Anyone with respiratory conditions or environmental sensitivities should be aware of our experience. Beyond that, the rooms were extremely small, hot, cluttered, and impractical. There was virtually no usable storage, nowhere to hang outdoor gear, almost no bathroom counter space, and electrical outlets were so inaccessible that we had to move furniture to charge our devices. We spent about 30 minutes rearranging glasses, mugs, decorations, and other clutter just to unpack. There was no AC, and opening windows was problematic because of the smoke. The kitchen in room 24 was cramped and poorly stocked. Its tiny refrigerator was placed at floor level, making it difficult for our parents in their late 70s to access. There were insufficient dishes, no sponge, paper towels, or food-storage supplies. We had to purchase these ourselves. Basic amenities also felt rationed, with one garbage bag per bin and tiny single-use toiletries. Additional supplies required trips to the front desk. The lack of storage meant leaving our belongings on the floor, making daily housekeeping impractical during our stay. There was exactly ONE coin-operated washer and ONE dryer for a property listed as having 45 rooms. We waited behind two other guests just to do one load. Laundry coins required Canadian cash, and we were told U.S. dollars would be accepted only at a 1:1 exchange. Overall cleanliness also fell short of expectations. Jasper is spectacular, but Bear Hill Lodge was the low point of our trip. At this price, we expected considerably better comfort, cleanliness, functionality, and attention to guests' well-being. We would not return.

Nice spot on the edge of Jasper. Our room was lovely with little kitchen unit. Proper coffee maker and nice amenities in the bathroom. Staff were lovely and we made use of the on site laundrette to wash and dry a few things which was good value. To live up to the name of the lodge, there was a bear cruising around at the time we stayed but we kept missing it. Then on our last night, there it was right next to the hotel. A black bear. Lovely way to finish in Jasper.

Great location to discover Jasper National Park, close to town center but still very quiet. We booked the Chalet Studio because we wanted to have two separate beds and more space. Everything was working and the beds were comfortable but you could see that the furnishings were already older. Good to know: As the Chalet Studio can be extended by an additional room, you could hear the guests staying in this room.

We stayed in a spacious two-story unit. Downstairs, there were two bedrooms, each with its own bathroom and balcony. Upstairs, there was a fully equipped kitchen and living room, an additional bathroom, and a small bed. The place felt new, was very clean, and was extremely well equipped with everything we needed. The staff were also very friendly and helpful throughout our stay. Jasper is such a charming town, and I highly recommend staying there. We had a great experience at this lodge and would definitely recommend it!

This is a great lodging option if you are visiting Jasper. It is close enough to the town center, but not right in the middle of it so it is quite yet convenient. The cabin is updated and clean. We really enjoyed our stay. We booked a way ahead of time.

The cabin was very well-maintained and clean. I would stay here again and recommend it to anyone visiting the area. It’s a cozy and quiet place, the staff are friendly, and the village is within easy walking distance. The price is a "bit high", but in return you get a nice cabin that looks clean and well-maintained.

Great place to stay and enjoy Jasper. Beautiful views from the premium lodge rooms. The room was perfect with everything you could need. The staff was polite and very helpful. Highly recommend staying here.

This was our first time staying at the Bear Hill Cabins as a family of 4. We originally booked the Family Cabin, and were delighted to hear about being upgraded to the premium cabin the day that we checked in. The amenities, layout, and build quality were exceptional. The staff were incredibly friendly and helpful. We will definitely be coming back for a stay the next time we visit Jasper!

We had stayed here May 8-10. We originally booked a premium cabin and they upgraded us to a family cabin. It was perfect! The location is awesome, walking everywhere from here is great! Some cabins have chairs to sit out front and enjoy. We would definitely come back again!